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t=e("underscore"),n={topic:"",fromEventId:null,subscribeInvocationId:-1,subscriberRef:null,lastReceivedEventId:-1,onDataReceived:function(){},onSubscriptionStart:null,onSubscriptionEnd:null};return{extend:function(e){return t.extend({},n,e)}}}),vngageapp.define("core/stream/StreamConnector",["require","underscore","appConfig","pubsub","core/vngage/eventsVO","applications/psLegacy/parts/urlHelpers","signalr","es6-promise","./StreamErrors","machina","./StreamUtils","./StreamEventTypes","./subscriptions/Subscription"],function(e){"use strict";function t(){var e=I.getOriginFromURL(_.comm.restUrl)+P;B.log("_connect: Connecting to broker url: "+e);var t=_.visitor.enableBrokerNegotiation?null:{skipNegotiation:!0,transport:A.HttpTransportType.WebSockets},n=(new A.HubConnectionBuilder).withUrl(e+"?sessionId="+H,t).withAutomaticReconnect([0,500,3e3,5e3,1e4]),r=n.build();r.onreconnecting(function(e){B.warn("_connect: Broker connection 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r.fromEventId||r.fromEventId===j),c=s?j:r.lastReceivedEventId>=0?r.lastReceivedEventId+1:r.fromEventId;_.visitor.streamingSubscribeOnly?a=O.resolve():(B.log("_getAndSubscribeToTopic: 'Get' topic: ",e," from: ",c,"invocationId:",i),a=p(o,r.topic,c)),a.then(function(a){if(r=U[e],r.subscribeInvocationId!==i)return B.log("_getAndSubscribeToTopic: A newer subscription to this topic has been invoked while waiting for getTopic() - abort this one..."),n("abort");if(a&&Array.isArray(a)&&a.length){B.log("_getAndSubscribeToTopic: Got topic eventsArray:",a,"invocationId:",i);try{a=S.filter(a,function(e){if(e.idr.lastReceivedEventId+1)throw B.error("Error: Broker event id in response-array from 'Get' out of order (gap - event(s) missing). 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("+e.data.messageType+")":"")):t===k.STREAMED_CHUNK?r.push("conversationData STREAMED_CHUNK-array:"):t===k.STATE?r.push("conversationData STATE-array:"):r.push("conversationData (receivedAs = unknown)):"),r.push(e,n),B.log.apply(null,r),{eventsArray:t===k.STREAM?[e]:e,receivedAs:t}}function E(){G(!0)}function T(){G(!1),G.flush()}var S=e("underscore"),_=e("appConfig"),C=e("pubsub"),w=e("core/vngage/eventsVO"),I=e("applications/psLegacy/parts/urlHelpers"),A=e("signalr"),O=e("es6-promise"),L=e("./StreamErrors"),R=e("machina"),N=e("./StreamUtils"),k=e("./StreamEventTypes"),M=3,D=1,x=60,P="/broker",j=1,H=null,U={},q=0,B=N.debug,F=new R.Fsm({initialize:function(){this.connection=null,this.reconnectCounter=0},initialState:"disconnected",states:{disconnected:{_onEnter:function(){B.log("FSM: disconnected._onEnter()"),this.connection=null},connect:function(){this.transition("connecting")}},connecting:{_onEnter:function(){B.log("FSM: connecting._onEnter()"),t()},connection_ok:function(e){this.connection=e,this.transition("connected")},connection_failed:function(e){this.transition("disconnected")},disconnect:function(){this.transition("disconnecting")}},connected:{_onEnter:function(){B.log("FSM: connected._onEnter()")},connection_failed:function(){E(),this.connection=null,this.reconnectCounter=0,this.transition("reconnect_wait")},disconnect:function(){this.transition("disconnecting")}},reconnect_wait:{_onEnter:function(){B.log("FSM: reconnect_wait._onEnter()"),this.reconnectCounterr;r++)C.publish(w.PARTICIPANT_ACTIVITY,{action:{conversationId:n,activityData:{type:"participantWriting",activity:"writing",change:"reset"}}})}),C.subscribe("setupActivityListener",function(){var t=sessionStorage.getItem("lastConversationId_test"),n="conversationevent.visitor.update."+t.toLowerCase()+".activity",r=e("./subscriptions/Subscription").extend({topic:n,onDataReceived:function(e,t,n){void 0}});c(r)}),C.subscribe("sendActivity",function(e,t){var n=sessionStorage.getItem("lastConversationId_test"),r="conversationevent.visitor.update."+n.toLowerCase()+".activity";m(r,{data:t}).then(function(e){void 0})["catch"](function(e){void 0})}))};return{init:W,getSubscriptions:b,addSubscription:c,removeTopicSubscription:u,publishTopicIfConnected:m}}),vngageapp.define("core/stream/subscriptions/ConversationSubscription",["require","es6-promise","appConfig","pubsub","core/vngage/eventsVO","../StreamConnector","../StreamUtils","connection","./Subscription","timerTools"],function(e){"use strict";function t(e){this.conversationId=e,this.subscribe=n,this.unsubscribe=r}function n(e,t){if(!this.conversationId)return c.reject({errorCode:1,errorMessage:"Invalid conversationId"});sessionStorage.setItem("lastConversationId_test",this.conversationId),m.log("subscribeToConversation for conversation:",this.conversationId);var n="conversationevent.visitor.update."+this.conversationId.toLowerCase(),r=v.extend({topic:n,fromEventId:t,onDataReceived:i.bind(this),onSubscriptionStart:o.bind(this),onSubscriptionEnd:a.bind(this)});return e?f.promiseTimeout(p.addSubscription(r),e):p.addSubscription(r)}function r(){if(this.conversationId){var e="conversationevent.visitor.update."+this.conversationId.toLowerCase();return p.removeTopicSubscription(e)}}function i(e,t){l.publish(d.STREAM_ADD_CONVERSATION_EVENTS,{conversationId:this.conversationId,events:e,receivedAs:t})}function o(){if(!this.conversationId)return void m.log("startPresenceInterval(): No conversationId:",this);a.call(this),m.log("startPresenceInterval(): Starting conversation presence interval for conversationId:",this.conversationId);var e=this,t="conversation.presence."+this.conversationId.toLowerCase(),n=function(){e.presenceTimer=h.setTimeout(function(){p.publishTopicIfConnected(t,{})["catch"](function(){})["finally"](function(){n()}),s(e.conversationId)},1e3*b)};n(),s(this.conversationId)}function a(){return this.conversationId?void(this.presenceTimer&&(m.log("stopPresenceInterval(): Stopping conversation presence interval for conversationId:",this.conversationId),h.clearTimeout(this.presenceTimer),this.presenceTimer=null)):void m.log("stopPresenceInterval(): No conversationId:",this)}function s(e){if("Queued"===vngage.get("currentstate")){var t=u.comm.restUrl+"Conversation/"+e+"/QueueInfo";g.get(t).then(function(e,t){e||l.publish(d.QUEUE_INFO,t)})}}var c=e("es6-promise"),u=e("appConfig"),l=e("pubsub"),d=e("core/vngage/eventsVO"),p=e("../StreamConnector"),f=e("../StreamUtils"),g=e("connection"),v=e("./Subscription"),h=e("timerTools"),m=f.debug,b=5;return t}),vngageapp.define("core/vngage/ConversationManager",["require","underscore","pubsub","core/vngage/eventsVO","appConfig","core/vngage/queueInfo","stores/ConversationsStore","core/request/PollRequester","core/stream/subscriptions/ConversationSubscription","core/stream/StreamUtils"],function(e){"use strict";function t(e){_[e]&&(_[e].unsubscribe(),delete _[e])}function n(){E=!0,u.subscribe(l.CONVERSATION_CLOSED,function(e,t){d.visitor.streamingConversations&&t&&t.action&&(t.action.conversationId?o(t.action.conversationId,!0):c.forEach(_,function(e){o(e,!0)})),i(!0)}),d.visitor.streamingConversations&&u.subscribe(l.RECEIVE_AS_STATE,function(e,t){if(t&&t.action&&!y){var n=t.action.conversationId;_[n]=new v(t.action.conversationId),_[n].subscribe(S,-5)["catch"](function(e){g.start()})}}),u.subscribe(l.QUEUE_INFO,function(e,t){p.set(t)})}function r(){if(E||n(),y=!d.visitor.streamingConversations||d.visitor.pollConversationsWhileStreaming,y&&(m.log("ConversationManager: start polling 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c=e("underscore"),u=e("pubsub"),l=e("core/vngage/eventsVO"),d=e("appConfig"),p=e("core/vngage/queueInfo"),f=e("stores/ConversationsStore"),g=e("core/request/PollRequester"),v=e("core/stream/subscriptions/ConversationSubscription"),h=e("core/stream/StreamUtils"),m=h.debug,b=6e3,y=!1,E=!1,T=!1,S=5e3,_={};return{start:r,stop:a,stopPoll:i,stopSubscription:o,isListening:s}}),vngageapp.define("core/request/ConversationsMyRequest",["require","promise","connection"],function(e){"use strict";function t(){var e=new n.Promise;return r.get("Conversation/Current/My").then(function(t,n){t||0===n.length?e.done("no conversations"):e.done(null,n[0])}),e}var n=e("promise"),r=e("connection");return{fetch:t}}),vngageapp.define("services/requester",["require","underscore","promise","core/common/json","appConfig","models/connectionModel","services/guidGenerator","core/vngage/eventsVO","pubsub","services/requesterPool","core/vngage/logger","./../core/vngage/ConversationManager","stores/ConversationsStore","connection","./../core/request/ConversationsMyRequest","applications/psLegacy/parts/shellLoader","services/problemTracker","./../utils/TextUtils"],function(e){"use strict";function t(){y.isListening()||(f.tokenMismatch=!1,S.fetch().then(function(e,t){e?h.publish(v.ERROR_UNKNOWNVISITOR):n(t)}))}function n(e,t){!y.isListening()&&e&&(E.add(e,t),y.start())}function r(e){y.stopPoll(e)}function i(e){var t=new l.Promise,n=g(),r={uri:"Command/Proxy25/Visitor",method:"POST",body:o(e),tag:{}};return void 0,r.tag[n]="responseHandler",I(e.method,r.body),m.add(n,function(n){n&&""!==n&&"object"!=typeof n&&(n=d.parse(n)),I(e.method,n),t.done(null,n)}),_.connections.comServer3.send(r),t}function o(e){var t;if("undefined"!=typeof e)if(""!==e){t="rid2="+Math.random();for(var n in e)"object"==typeof e[n]&&(e[n]=d.stringify(e[n])),t+="&"+n+"="+encodeURIComponent(e[n])}else t="rid2="+Math.random();else t="rid2="+Math.random();return'{"data":"'+t+'"}'}function a(e){var t={type:"interactive",opportunityId:e.opportunityId,solutionId:e.solutionId,languageId:p.currentSiteId,groupId:e.groupId,caseType:e.caseType,correlationId:e.correlationId};e.bannerId&&(t.bannerId=e.bannerId),e.startCode&&(t.startCode=e.startCode),e.messages&&e.messages.length&&(t.messages=u.filter(e.messages,function(e){return-1!==["title","chat","form"].indexOf(e.messageType)&&e.message}),t.messages=u.map(t.messages,function(e){return e.message=w.sanitizeText(e.message,!0),e}));var r=localStorage.getItem("vngage.overrideGroup");if(r){var i=window.console;i.log("vngage.groupOverride exists - joining queue for 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t=(e("pubsub"),e("promise"),e("connection")),n=function(){function e(e){return t.downloadContent(e)}function n(e,n,r){return t.uploadContent(e,n,r)}function r(e,t){t=t||"octet/stream";var n=new Blob([e],{type:t});return window.URL.createObjectURL(n)}function i(e,t){var n=t.name,i=t.size,o=t.type;return{data:e,blobUrl:r(e),uploadInfo:{filename:n,fileSize:i,mimeType:o}}}function o(e){if(/CriOS/i.test(navigator.userAgent)&&/iphone|ipod|ipad/i.test(navigator.userAgent)){var t=new FileReader;t.addEventListener("loadend",function(){var n=window.open(t.result);setTimeout(function(){n.document.title=e.uploadInfo.filename},10)},!1),t.readAsDataURL(new Blob([e.data],{type:e.uploadInfo.mimeType}))}else{var n=document.createElement("a");document.body.appendChild(n),n.style.display="none",n.href=e.blobUrl,n.download=e.uploadInfo.filename,n.click()}}return{getContent:e,uploadContent:n,generateBlobUrl:r,getFileObject:i,saveFile:o}}();return n}),vngageapp.define("stores/EventStore",["require","underscore","pubsub","connection","utils/MessageUtils","./ParticipantsStore","stores/ConversationsStore","appConfig","core/vngage/eventsVO","contentService","applications/psLegacy/parts/urlHelpers","sessionHandler","core/stream/StreamEventTypes"],function(e){"use strict";function t(e){if(u.getById(b.messages,e.id))return!1;if(a.isArray(e.tags)&&e.tags.length&&u.getByTag(b.messages,e.tags[0]))return!1;if("chat"===e.messageType&&"string"==typeof e.message){var t=e.message.length?e.message.replace(/(^\s+|\s+$)/g,""):"";if(!t.length)return!1}b.messages.push(u.convertRawMessage(e))}function n(e){a.isArray(e)?a.each(e,function(e){t(e)}):t(e)}function r(e){b.events=b.events.concat(a.filter(e,function(e){return"conversationMessage"!=e.type&&"number"==typeof e.eventId}))}function i(e){a.each(e,function(e){if("content"===e.messageType&&e.uploadInfo&&e.uploadInfo.tag){var t=u.getById(b.messages,e.uploadInfo.tag);t&&(e.id=e.uploadInfo.tag,e.pendingUploadStatus="success",a.extend(t,u.convertRawMessage(e)))}else if("chat"===e.messageType&&a.isArray(e.tags)&&e.tags.length>0){var n=u.getByTag(b.messages,e.tags[0]);n&&(e.id=n.id,a.extend(n,u.convertRawMessage(e)))}})}function o(e){var t=a.filter(e||b.messages,function(e){if(!e||"metadataExchange"!==e.messageType)return!1;var t=e.metadataBag;if(t&&"string"==typeof t)try{t=JSON.parse(t)}catch(n){return void 0,!1}return t&&"SYSTEM:coBroStatusChanged"===t.type});return t=a.map(t,function(e){return a.extend(e,{createdAt:new Date(e.createdAt)})}),u.sortByDate(t)}var a=e("underscore"),s=e("pubsub"),c=e("connection"),u=e("utils/MessageUtils"),l=e("./ParticipantsStore"),d=e("stores/ConversationsStore"),p=e("appConfig"),f=e("core/vngage/eventsVO"),g=e("contentService"),v=e("applications/psLegacy/parts/urlHelpers"),h=e("sessionHandler"),m=e("core/stream/StreamEventTypes"),b={messages:[],events:[],state:-1,isBookedMeeting:!1,agentHasEverJoined:!1,shouldSendDomNavigationOnPageLoad:!1,domNavigationOnPageLoadSent:!1,isCoBrowsing:void 0},y={getState:function(){return b.state},getRawState:function(){return b},getMappedMessagesOfConversation:function(){var e=["chat","link","participant","content"],t=a.filter(b.messages,function(t){return e.indexOf(t.messageType)>-1});return a.map(t,function(e){var t=e.speaker?e.speaker.userId||e.speaker.visitId:null;e.speaker=l.getParticipantById(t)}),u.sortByDate(t)},getVideoMessagesOfConversation:function(){var e=a.filter(b.messages,function(e){return"video"===e.messageType||"webrtc"===e.messageType});return u.sortByDate(e)},removeConversationMessage:function(e){return b.messages=b.messages.filter(function(t){return t.id!==e}),b.messages}},E=a.debounce(function(e){s.publish(f.PARTICIPANT_SINGLE,e)},3e3);return s.subscribe(f.CONVERSATION_STARTED,function(){b.state="open",s.publish(f.EVENT_STORE)}),s.subscribe(f.CONVERSATION_RESUMED,function(){b.state="open",s.publish(f.EVENT_STORE)}),s.subscribe(f.CONVERSATION_CLOSED,function(e,t){if(t&&t.action&&t.action.conversationId)d.find(t.action.conversationId)&&c.leaveConversation(t.action.conversationId);else{var n=d.getAll();a.forEach(a.keys(n),function(e){c.leaveConversation(e)})}b.state="closed",s.publish(f.EVENT_STORE)}),s.subscribe(f.RECEIVE_AS_STATE,function(e,t){var c=t.action,p=c.conversationState,g=c.conversationId,v=u.getConversationMessages(p.messages);if(d.find(g)){r(p.events,g),i(v),n(v),b.state=p.state,s.publish(f.EVENT_STORE);var h=p.events.slice().reverse(),m=a.find(h,{type:"associatedWithCase"});m&&(m.conversationId=g,s.publish(f.CONVERSATION_ASSOCIATED_WITH_CASE,m));var y=a.find(h,{type:"associatedWithGroup"});y&&(y.conversationId=g,s.publish(f.CONVERSATION_ASSOCIATED_WITH_GROUP,y));var E=a.find(h,{type:"visitorRequestConversation"});E&&(E.conversationId=g,s.publish(f.VISITOR_REQUEST_CONVERSATION,E));var T=a.filter(v,function(e){return"metadataExchange"===e.messageType});if(T.length>0){var S=a.filter(T,function(e){if("object"!=typeof e.metadataBag||a.isArray(e.metadataBag)){if("string"==typeof e.metadataBag)try{return e.metadataBag=JSON.parse(e.metadataBag),!0}catch(t){return void 0,!1}return void 0,!1}return!0});if(S.length>0){var _=l.getSelfParticipantId();S=a.map(S,function(e){return a.extend(e.metadataBag,{_vngage_id:e.id,_vngage_createdAt:e.createdAt,_vngage_recieveType:"state",_vngage_direction:_&&e.speaker.visitId===_?"out":"in"})}),setTimeout(function(){s.publish(f.COBROWSER_METADATAEXCHANGE_RECEIVE_STATE,S)},500)}}var C=o(v);b.isCoBrowsing=C.length>0&&!!C[C.length-1].metadataBag.enabled,b.shouldSendDomNavigationOnPageLoad&&!b.domNavigationOnPageLoadSent&&b.isCoBrowsing&&(s.publish(f.COBROWSER_SEND_DOM_NAVIGATION),b.domNavigationOnPageLoadSent=!0),b.isBookedMeeting=b.events.some(function(e){return"conversationReservation"===e.type}),b.agentHasEverJoined=b.events.some(function(e){return"participantJoined"===e.type&&"agent"===e.info.role})}}),s.subscribe(f.RECEIVE_SINCE,function(e,t){var c=t.action,p=c.conversationId,g=c.rawMessages;if(d.find(p)){g=a.reject(g,function(e){return e.id&&u.getById(b.messages,e.id)||"number"==typeof e.eventId&&u.getByEventId(b.events,e.eventId)});var m;a.find(g,{type:"conversationClosed"})&&s.publish(f.CONVERSATION_CLOSED,{action:{conversationId:p}}),a.find(g,{type:"conversationStarted"})&&s.publish(f.CONVERSATION_STARTED,{action:{conversationId:p}}),a.find(g,{type:"conversationSuspended"})&&s.publish(f.CONVERSATION_SUSPENDED,{action:{conversationId:p}}),a.find(g,{type:"conversationResumed"})&&s.publish(f.CONVERSATION_RESUMED,{action:{conversationId:p}}),(m=a.filter(g,{type:"participantJoined"}))&&m.length&&s.publish(f.PARTICIPANT_JOINED,{action:{participant:m,conversationId:p}}),(m=a.filter(g,{type:"participantLeft"}))&&m.length&&s.publish(f.PARTICIPANT_LEFT,{action:{participant:m,conversationId:p}});var y=u.getConversationMessages(g),T=a.filter(y,function(e){return"navigation"===e.messageType&&e.speaker&&e.speaker.visitId===l.getSelfParticipantId()});T.length>0&&v.getOriginFromURL(T[T.length-1].url)!==v.getOriginFromURL(window.location.href)&&h.clearWinId();var S=u.getChatMessagesWithoutMe(y,l.getSelfParticipantId());a.find(S,{messageType:"askForDomUpload"})&&s.publish(f.COBROWSER_DOMUPLOAD);var _=a.find(S,{messageType:"domHighlight"});if(_){var C;try{C=JSON.parse(_.targetPath)}catch(w){C=_.targetPath}s.publish(f.COBROWSER_HIGHLIGHT,{action:{data:{targetPath:C,targetId:_.targetId,targetName:_.targetName,targetSelectors:_.targetSelectors},conversationId:p}})}var I=a.filter(S,function(e){return"navigation"===e.messageType&&e.speaker.userId});I.length>0&&s.publish(f.COBROWSER_AGENT_NAVIGATED,I[I.length-1].url),r(g),i(y),n(y);var A=g.slice().reverse(),O=a.find(A,{type:"associatedWithCase"});O&&(O.conversationId=p,s.publish(f.CONVERSATION_ASSOCIATED_WITH_CASE,O));var L=a.find(A,{type:"associatedWithGroup"});L&&(L.conversationId=p,s.publish(f.CONVERSATION_ASSOCIATED_WITH_GROUP,L));var R=a.find(A,{type:"visitorRequestConversation"});if(R&&(R.conversationId=p,s.publish(f.VISITOR_REQUEST_CONVERSATION,R)),b.isBookedMeeting&&(b.agentHasEverJoined=b.agentHasEverJoined||b.events.some(function(e){return"participantJoined"===e.type&&"agent"===e.info.role}),E.cancel(),s.publish(f.PARTICIPANT_SINGLE,!b.agentHasEverJoined)),S.length>0){s.publish(f.EVENT_STORE);var N=["chat","link","participant"],k=a.filter(S,function(e){return N.indexOf(e.messageType)>-1});if(k.length){s.publish(f.MESSAGE_RECEIVED,k.length);var M=a.find(k,{linkType:"link"});M&&s.publish(f.COBROWSER_AGENT_SENT_LINK,M.url)}}var D=a.filter(y,function(e){return"metadataExchange"===e.messageType});if(D.length>0){var x=a.filter(D,function(e){if("object"!=typeof e.metadataBag||a.isArray(e.metadataBag)){if("string"==typeof e.metadataBag)try{return e.metadataBag=JSON.parse(e.metadataBag),!0}catch(t){return void 0,!1}return void 0,!1}return!0});if(x.length>0){var P=l.getSelfParticipantId();x=a.map(x,function(e){return a.extend(e.metadataBag,{_vngage_id:e.id,_vngage_createdAt:e.createdAt,_vngage_recieveType:"since",_vngage_direction:P&&e.speaker.visitId===P?"out":"in"})}),s.publish(f.COBROWSER_METADATAEXCHANGE_RECEIVE_SINCE,x)}}var j=o(y);j.length>0&&(b.isCoBrowsing=!!j[j.length-1].metadataBag.enabled,b.shouldSendDomNavigationOnPageLoad&&!b.domNavigationOnPageLoadSent&&b.isCoBrowsing&&(s.publish(f.COBROWSER_SEND_DOM_NAVIGATION),b.domNavigationOnPageLoadSent=!0))}}),s.subscribe(f.STREAM_ADD_CONVERSATION_EVENTS,function(e,n){var r=n.events,o=n.conversationId,c=n.receivedAs===m.STATE,g=l.getSelfParticipantId();if(d.find(o)){for(var v=0,h=!1,y=null,T=null,S=null,_=void 0,C=null,w=0;w0&&s.publish(f.MESSAGE_RECEIVED,v),(c||h)&&s.publish(f.EVENT_STORE),void 0!==_&&(b.isCoBrowsing=_,b.shouldSendDomNavigationOnPageLoad&&!b.domNavigationOnPageLoadSent&&b.isCoBrowsing&&(s.publish(f.COBROWSER_SEND_DOM_NAVIGATION),b.domNavigationOnPageLoadSent=!0))}}),s.subscribe(f.SEND_CHAT_MESSAGE,function(e,t){var n=u.sanitizeMessage(t),r=d.getCurrentConversationId();n.length&&s.publish(f.CREATE_MESSAGE,{action:{text:n,conversationId:r}})}),s.subscribe(f.CREATE_MESSAGE,function(e,t){var n=t.action,r=n.conversationId,i=n.text,o=l.getSelfParticipant();if(r){var d=u.getCreatedMessageData(i,r,o);0!==b.messages.length||p.panel.displayFirstMsgIfSentByVisitor?b.messages.push(d):b.messages.push(a.assign({},d,{messageType:"hidden"})),c.sendMessage(r,a.omit(d,"id","createdAt","speaker","recipients")),s.publish(f.EVENT_STORE)}}),s.subscribe(f.UPLOAD_FILE_OBJECT,function(e,t){var n=d.getCurrentConversationId(),r=t.data,i=(t.blobUrl,t.uploadInfo),o=l.getSelfParticipant(),a=u.getContentUploadData(i,o);i.tag=a.id,b.messages.push(a),g.uploadContent(n,r,i).then(function(e,t,n){var r=n&&n.status||0;if(a.uploadStatusCode=r,"uploading"===a.pendingUploadStatus){if(e){var i=t&&("string"==typeof t&&t||t.message&&"string"==typeof t.message&&t.message||"")||"";400===r&&0===i.indexOf("Virus detected")?a.pendingUploadStatus="virus":401===r?a.pendingUploadStatus="unauthorized":0===r?a.pendingUploadStatus="error":a.pendingUploadStatus="error"}else a.pendingUploadStatus="waiting";s.publish(f.EVENT_STORE)}}),s.publish(f.EVENT_STORE)}),s.subscribe(f.PARTICIPANT_JOINED,function(e,t){var n=t.action,r=n.participant,i=n.conversationId,o=a.map(r,u.getParticipantEntityId);a.map(o,function(e,t){var n=l.getParticipantById(e),r=n.visitId||n.userId,o={speaker:n,action:"joined"},a=u.getParticipantMessageData(o,n);a=u.addConversationIdToMsg(a,i),l.isParticipantAgent(r)||l.isParticipantVisitor(e)||b.messages.push(a)}),s.publish(f.EVENT_STORE)}),s.subscribe(f.PARTICIPANT_LEFT,function(e,t){var n=t.action,r=n.conversationId,i=n.participant,o=l.getSelfParticipantId(),c=a.map(i,u.getParticipantEntityId);a.map(c,function(e,t){var n=l.getParticipantById(e),i=n?n.visitId||n.userId:null;if(i&&!l.isParticipantAgent(i)&&i!==o){var a={speaker:n,action:"left"},s=u.getParticipantMessageData(a,n);s=u.addConversationIdToMsg(s,r),b.messages.push(s)}});var d=a.find(i,function(e){return o&&e.participant.visitId===o});d&&"banned"===d.reason&&(s.publish(f.BLOCK),s.publish(f.CONVERSATION_CLOSED,{action:{conversationId:r}})),s.publish(f.EVENT_STORE)}),s.subscribe(f.RESET_STATE,function(){b={messages:[],events:[],state:-1,isBookedMeeting:!1,agentHasEverJoined:!1}}),s.subscribe(f.COBROWSER_SEND_DOM_NAVIGATION_ON_PAGE_LOAD,function(e,t){b.shouldSendDomNavigationOnPageLoad=!0,t&&(b.domNavigationOnPageLoadSent=!1),!b.domNavigationOnPageLoadSent&&b.isCoBrowsing&&(s.publish(f.COBROWSER_SEND_DOM_NAVIGATION),b.domNavigationOnPageLoadSent=!0)}),y}),vngageapp.define("services/chatMessageApiHandler",["require","underscore","utils/MessageUtils","stores/ParticipantsStore","stores/EventStore"],function(e){"use strict";function t(e,t){d=e,p=t,f=!0}function n(e,t){if(!f)return null;if(t=t||{},"activity"===t.messageType)return t.isTyping?p.addTyping({value:{isWriting:!0},messageType:"participantWriting"}):p.removeUserWritingMessage();if("undefined"==typeof t.sender||null===t.sender||"me"===t.sender||"visitor"===t.sender?t.sender=u.getSelfParticipant():"agent"===t.sender?t.sender=s.find(u.getAllParticipants(),function(e){return"agent"===e.info.role&&e.userId}):"string"==typeof t.sender?t.sender={userId:"userId",info:{name:t.sender}}:"object"==typeof t.sender,"boolean"!=typeof t.sanitize&&(t.sanitize=!0),"boolean"!=typeof t.injectAsHtml&&(t.injectAsHtml=!1),t.sanitize&&(e=c.sanitizeMessage(e)),e){var n=c.getCreatedMessageData(e,"",t.sender||u.getSelfParticipant());return n.locallyInjectedMessage=!0,n.injectAsHtml=t.injectAsHtml,t.entity&&"string"==typeof t.entity&&(n.customEntity=t.entity),p.add(n,t)}return null}function r(e){return f?("number"==typeof e?(0>e&&(e+=p.length),e=p.models[e]):e=p.get(e),e):null}function i(e,t){if(!e||!t)return null;if(e.model===t)return e.el;if(e.subviews){for(var n=null,r=0;r1?":nth-child("+u+")":":first-child"),o()?!0:!1},o=function(){return 1===document.querySelectorAll(r.join(">")||null).length};e.parentNode;){if(i(e))return r.join(" > ");e=e.parentNode}}}),vngageapp.define("components/coBrowser/XPath",[],function(){function e(t){if(""!==t.id)return'id("'+t.id+'")';if(t===document.body)return"//"+t.tagName;for(var n=0,r=t.parentNode.childNodes,i=0;i1)for(var a=0,s=r.length;s>a;a++)if(i(r[a],"body")===i)return r[a]}return!1}function n(e){for(var t=e[0]||e;"object"==typeof t&&"body"!==t.nodeName.toLowerCase();){if("fixed"===window.getComputedStyle(t).getPropertyValue("position").toLowerCase())return!0;t=t.parentElement}return!1}function r(e){return window.getComputedStyle?window.getComputedStyle(e):e.currentStyle}function i(){return{top:void 0!==window.pageYOffset?window.pageYOffset:(document.documentElement||document.body.parentNode||document.body).scrollTop,left:void 0!==window.pageXOffset?window.pageXOffset:(document.documentElement||document.body.parentNode||document.body).scrollLeft}}function o(e){for(;e;){var t=r(e),n=e.getBoundingClientRect();if("relative"===t.position){var o=i();return{top:n.top+o.top,left:n.left+o.left}}e=e.parentElement}return{top:0,left:0}}function a(e){var t={inner:{width:e.clientWidth,height:e.clientHeight},outer:{width:e.offsetWidth,height:e.offsetHeight},scroll:{width:e.scrollWidth,height:e.scrollHeights?1:(e-a)/r;window.scrollTo(0,c+u*o(i)),e>s&&(clearInterval(l),t.after&&t.after(),n&&setTimeout(n,1))},15)}return e}),vngageapp.define("components/coBrowser/highlight",["require","underscore","./element","core/vngage/eventsVO","pubsub","./scrollToPos"],function(e){function t(){w.show(c)}function n(e){e&&e.preventDefault&&(e.preventDefault(),e.stopPropagation()),u.isActive?w.send():w.hide()}function r(e){return-1===h.indexOf(" "+e.nodeName+" ")}function i(e){if(e.preventDefault(),e.stopPropagation(),s){c={targetPath:{cssPath:p.cssPath(s,document.body),xPath:p.XPath.getXPath(s)},targetId:s.id||null,targetName:s.name||null};var t=JSON.parse(JSON.stringify(c));t.targetPath=JSON.stringify(t.targetPath),w.picker.send(t)}}function o(e){e&&e.preventDefault&&e.preventDefault(),w.hide(),r(s)&&s.focus()}function a(e){e&&e.preventDefault&&e.preventDefault();var t=p.getDimensions(s);w.move(t)}var s,c,u,l,d=e("underscore"),p=e("./element"),f=e("core/vngage/eventsVO"),g=e("pubsub"),v=e("./scrollToPos"),h=" BODY OPTION ",m=999999998,b="-webkit-transform:translate3d(0, 0, 0);transform:translate3d(0, 0, 0);cursor:hand; -webkit-transition: all 200ms; -moz-transition: all 200ms; -ms-transition: all 200ms;position:absolute; border:4px solid #fc0; margin:-4px; background:rgba(255,255,255,.3); border-radius:3px; box-shadow:inset 0 0 2px rgba(0,0,0,.7), 1px 1px 3px rgba(0,0,0,.5); left:0; top:0; display:none; opacity:1; z-index:"+m+";",y="psPlugin-highlightEl",E="psPlugin-highlightEl",T="psPlugin-highlighter",S="-webkit-transform:translate3d(0, 0, 0);transform:translate3d(0, 0, 0);pointer-events:none;overflow:hidden;cursor:alias;position:absolute;border:4px solid #e71;margin:-4px;background:rgba(255,255,255,.3);border-radius:3px;box-shadow:inset 0 0 2px rgba(0,0,0,.7), 1px 1px 3px rgba(0,0,0,.5);left:30%;top:-10px;opacity:1;z-index:"+m+";-webkit-transform-origin:right top;-ms-transform-origin:right top;transform-origin:right top;-webkit-transition: all 200ms;transition: all 200ms;",_="Click to highlight for visitor",C="pointer-events:none; position:absolute; white-space:nowrap;z-index:-1;left:0;bottom:0;padding:0 2px 0 0;background:#e71;border-radius:0 3px 0 0;font-size:11px;font-weight:bold;color:#322416;",w={picker:{create:function(){return u=document.createElement("div"),l=document.createElement("span"),l.innerHTML=_,l.setAttribute("style",C),u.appendChild(l),u.className=T,u.setAttribute("style",S),document.body.appendChild(u),u.addEventListener("click",n,!1),u},start:function(){u&&w.hide(),this.create(),u.style.opacity=1,l.style.opacity=1,document.body.addEventListener("mousemove",A,!1),document.body.addEventListener("click",i,!0),window.addEventListener("resize",I,!1),u.isActive=!0},stop:function(){return u?(u.isActive=!1,this.destroy(),window.removeEventListener("resize",I,!1),document.body.removeEventListener("mousemove",A,!1),void document.body.removeEventListener("click",i,!0)):!1},send:function(e){u.style.opacity=.5,l.style.opacity=0,g.publish("highlight:send",e),setTimeout(this.stop.bind(this),300),setTimeout(t,600)},destroy:function(){return 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m in vngage._subscriptions)if(vngage._subscriptions.hasOwnProperty(m)){var b=vngage._subscriptions[m];if(!b.length)continue;for(var y=0,E=b.length;E>y;y++)vngage.subscribe(m,b[y].func)}return o.set(vngage.config),n.checkSecureContext()?(g.listen(),r.evaluate(),s.verifySession().then(t),void(vngage.info.status="ok")):(vngage.info.status="insecure 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main:"main.min"}]}),vngageapp.require(["main"]),vngageapp.define("require-config-production",function(){}),vngageapp.define("vergic.components.modal",["require","underscore","vergic.dom"],function(e){"use strict";var t=e("underscore"),n=e("vergic.dom"),r=function(e){var n={theme:"dark",overlay:!0,width:"100%",height:"100%",content:"",stage:"body",force:!0,onClose:null};this.options=t.extend(n,e),this.init()};return r.prototype.createWindow=function(){var e;this.modalbg=document.createElement("div"),this.inner=document.createElement("div"),this.options.takeover?(e="vngage-banner vngage-takeover",this.inner.className="vngage-content"):(e=this.options.className+" vngage-modal-container vngage-ui vngage-modal-theme-"+this.options.theme,this.modalbg.style.width=this.options.width,this.modalbg.style.height=this.options.height,this.inner.className="vngage-centered"),this.options.overlay===!0&&(e+=" vngage-modal-overlay"),this.modalbg.className=e,"string"==typeof this.options.content?this.inner.innerHTML=this.options.content:this.inner.appendChild(this.options.content),this.modalbg.appendChild(this.inner);var t=this.options.stage;"string"==typeof t&&(t=document.querySelector(t)),t&&(t.lastChild&&n.hasClass(t.lastChild,"vngage-tabloop-after")?n.insertBefore(t.lastChild,this.modalbg):t.appendChild(this.modalbg));var r=n.getKeyboardFocusableElements(this.inner);r.length&&(this.lastActiveElement=document.activeElement,this.firstFocusableElement=r[0],this.lastFocusableElement=r[r.length-1],this.firstFocusableElement.focus(),this.addFocusListeners()),this.options.force===!1&&this.addHideListeners(),this.elementListeners=[]},r.prototype.hide=function(e){e=e||window.event;var t=e.target||e.srcElement;return this.modalbg||t.getAttribute("data-bypass")?void this.dispose():!1},r.prototype.dispose=function(){this.name=null,this.removeListeners(),this.removeElementListeners(),n.removeClass(this.modalbg,"active");var e=t.bind(function(){if("string"==typeof this.options.stage){var e=document.querySelector(this.options.stage);e&&this.modalbg&&this.modalbg.parentNode&&e.removeChild(this.modalbg)}else this.options.stage&&this.options.stage.removeChild(this.modalbg);null!==this.options.onClose&&this.options.onClose()},this),r=t.bind(function(){this.lastActiveElement&&this.lastActiveElement.focus()},this);t.delay(r,200),t.delay(e,500)},r.prototype.init=function(){this.createWindow();var e=t.bind(function(){this.modalbg.className+=" active"},this);t.delay(e,200)},r.prototype.addHideListeners=function(){this.modalBgHandler=t.bind(function(e){e&&"keydown"===e.type&&27!==e.keyCode||this.hide()},this),n.addEventListener(this.modalbg,["click","keydown"],this.modalBgHandler)},r.prototype.addFocusListeners=function(){this.firstFocusableElement&&this.lastFocusableElement&&(this.focusHandler=t.bind(function(e){e&&"keydown"===e.type&&9===e.keyCode&&(e.shiftKey?e.target===this.firstFocusableElement&&(this.lastFocusableElement.focus(),e.stopPropagation(),e.preventDefault()):e.target===this.lastFocusableElement&&(this.firstFocusableElement.focus(),e.stopPropagation(),e.preventDefault()))},this),n.addEventListener(this.firstFocusableElement,"keydown",this.focusHandler),n.addEventListener(this.lastFocusableElement,"keydown",this.focusHandler))},r.prototype.removeListeners=function(){n.removeEventListener(this.modalbg,["click","keydown"],this.modalBgHandler),n.removeEventListener(this.firstFocusableElement,"keydown",this.focusHandler),n.removeEventListener(this.lastFocusableElement,"keydown",this.focusHandler)},r.prototype.removeElementListeners=function(){t.each(this.elementListeners,function(e){document.getElementById(e.id).removeEventListener(e.event,e.callback)})},r.prototype.on=function(e,n,r,i){document.getElementById(n).addEventListener(e,t.once(r.bind(i))),this.elementListeners.push({id:n,event:e,callback:r})},r.prototype.getId=function(){return this.options.id},r}),vngageapp.define("views/reject-modal",["require","vergic.components.modal","appConfig"],function(e){"use strict";function t(e,t){var n,i;return t=t||"Ok",e?(document.body.appendChild(o),n=['"].join(""),i=new r({content:n,stage:o,className:"vngage-modal-fixed",takeover:!0,force:!1,onClose:function(){document.body.removeChild(o)}})):!1}function n(){o.parentNode&&document.body.removeChild(o)}var r=e("vergic.components.modal"),i=e("appConfig"),o=document.createElement("div");if(o.className="vngage-ui",o.setAttribute("aria-modal","true"),o.setAttribute("role","dialog"),i.visitor.wcag){var a=i.getVisitorLanguage().bannerWcagModalRejectErrorLabel;a&&o.setAttribute("aria-label",a)}return{show:t,dispose:n}}),function(){window.vngage=window.vngage||{},window.vngage.version="2.9.37",window.vngage.info=window.vngage.info||{},window.vngage.info.version="2.9.37"}();
vngageapp.require.config({baseUrl:"https://se-content-b.psplugin.com/visitor/2.9.37/"});![\"Our](\"https://content.psplugin.com/images/8733B8BB-49D3-4187-B9D4-719BCC78C769/ico_agent_outline.svg\" "\\"Generic")
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